We want you to be delighted with your order, but
occasionally something may go wrong and you need to return an item for a full
In the event you need to return an item please
contact our Customer Care team on 01782 566856 between 9.00am and 5.00pm Monday
to Thursday and 9am and 4.45 pm Friday and we will be only too happy to help.
Products must be returned in original packaging
or equivalent. We will not credit products that are damaged due to insufficient
packaging. Please use an outer protective box to prevent damage during transit.
Any shortages or damaged goods must be reported
within 24 hours of delivery.
Due to Health and Safety regulations food and
drink items are not returnable.
Any goods returned after 7 days may be subject
to a handling and restocking fee.
Any furniture items which are no longer
required will incur a 35% restock fee.
Goods must be returned in
their original packaging, unused, unassembled and in a resalable condition.
Made to order items cannot be returned unless